Customer Returns
Your customer sends the returned product to your designated UK returns address.
Give your customers a local UK return address while we receive, inspect, photograph and store returned products. Manage your returns from one simple online account and arrange reshipping when needed.
Local return option
Process returned items
View return condition
Keep products organised
Send items where needed
A straightforward process for online sellers who need a reliable way to manage customer returns in the UK.
Your customer sends the returned product to your designated UK returns address.
The parcel is received and the returned product is recorded and checked.
Product information, condition and photographs can be added to your account.
The returned product can remain in the warehouse until you decide what to do with it.
Request reshipping or another available warehouse action when required.
International sellers can use a UK returns address while keeping returned products organised in one central warehouse workflow.
Services designed to help online sellers manage returned products from the UK.
Give your customers a UK address for sending returned products.
Returned parcels can be received and recorded against your account.
Record product condition and add photographs to the return information.
Keep returned products organised and available until your next action.
Arrange shipment of stored products to a new recipient when required.
Keep your returned products organised through your online account.
Put your UK customer returns into a structured warehouse process instead of managing every parcel separately.
Give customers a UK destination for sending their returned products.
Keep returned products organised in one warehouse workflow.
Use return information and photographs to understand the condition of received items.
Keep products stored until you decide the next action.
Request shipment to another recipient when a returned item needs to be sent again.
Manage your return records through your online account.
Choose the warehouse and returns services you need. Our pricing will be clearly presented so you can understand the cost before requesting a service.
View PricingAnswers to common questions about our UK returns and warehouse service.
A UK returns address gives your customers a UK destination where they can send products they need to return. We receive the parcel and manage the return through the warehouse process.
The returned parcel can be received, recorded, inspected and associated with your return information.
Yes. Product photographs can be added to the return record so you can review the item through your account.
Returned products can be stored in the warehouse according to the storage service and terms applicable to your account.
Yes. When a stored item needs to be sent to another recipient, you can create a reshipping request through your account.
The service is designed for online sellers who need a UK-based returns and warehouse solution.
Give your customers a local UK return option and manage returned products through one online account.